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Investor Grievances & Complaints

Investor Grievances & Complaints

OS Capital Investments (Pvt.) Ltd. is committed to the fair, timely and transparent resolution of investor grievances. In accordance with the requirements of the SECP, PMEX and PSX, the details below set out how investors may lodge a complaint, the designated person responsible for handling complaints, and the Company's disclosure regarding pending complaints and any penal action.

Designated Complaint Handling Officer

Mr. Muhammad Nadeem — Compliance Officer

OS Capital Investments (Pvt.) Ltd., 32 - H Commercial, Canal Gardens, Canal Road, Lahore, Pakistan, 54000.

Phone: +92 308 0000006

Email: [email protected]

How to Lodge a Complaint

Investors may lodge a complaint directly with the Company using the contact details above or the Feedback Form. Complaints may also be lodged with the regulators through the following official channels:

Pending Investor Complaints

As at the date of this disclosure, there are no investor complaints pending against OS Capital Investments (Pvt.) Ltd.

Penal Action by Exchange & SECP

As at the date of this disclosure, no penal action has been taken against OS Capital Investments (Pvt.) Ltd. by the Securities and Exchange Commission of Pakistan (SECP), the Pakistan Mercantile Exchange (PMEX) or the Pakistan Stock Exchange (PSX).