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We place a premium on customer satisfaction and consider it a top priority to protect the privacy and security of our clients and visitors’ personal and financial information. Learn more about our data collection and security practices in our Privacy Policy.In this Privacy Policy, any mention of “us,” “our,” “we,” or “OS Capital Investments Private Limited (Formerly OS Commodities Private Limited)” denotes OS Capital Investments Private Limited (Formerly OS Commodities Private Limited). Your acceptance of our Privacy Policy and our practices regarding the collection, use, and sharing of your personal information is implicit in creating an account or using our website.
(a) When we must carry out one or more of our operations, we will gather personal information. Here are a few examples:(i) fulfilling your requests for products and services; and(ii) informing you about our own and third-party offerings, unless you tell us differently, about our products and services. We may use the information you’ve given us (email, phone number, etc.) for the following purposes:
(i) communicating with you electronically about the products and services you’ve requested;
(ii) checking your identity;
(iii) meeting our legal requirements;
(iv) helping you with technical issues;
(v) taking part in an acquisition (actual or potential) involving us or our assets; and
(vi) protecting our business and its products and services from fraud, crimes, and other threats.
(b) If we are obliged or authorized by law to do so, we may gather personal information about you. For example, to comply with AML/CTF Regulations and other regulatory requirements, we are required to collect personal information to confirm your identification.
(c) we may utilize your personal information for our company’s long-term strategy, which includes improving our customer service, conducting research, and creating new products. We may also send you information about possibilities that interest you.
(d) You give your consent for us to disclose your personal information to the following parties in the cases described above when we are required to do so by law or regulation and when there are specific limits on sensitive information:
Relevant regulators or government authorities as required, authorized, permitted, or obliged by law;
(ii) If applicable, anyone with your permission, such as your financial advisor;
(iii) A third-party broker or agent who introduced you to us; this is required so that they can pay their fees or commissions for the referral, which may include any links you clicked on;
(iv) Third-party service providers, such as those who assist us with our business or create software to improve our operations; this may include specialist advisers who have been hired to provide us with administrative, information technology, financial, regulatory, compliance, insurance, research, or other services.
(e) Please be aware that in some cases, we may transfer your data outside of the Republic of Seychelles due to the sharing we’ve described above. While we strive to ensure the security of your personal information, there are instances where it may be challenging to enforce privacy laws or contractual obligations in the event of a breach. In such cases, we may be unable to obtain assurance from the overseas recipients that they will adhere to privacy laws. Therefore, we will not be held responsible if the recipient overseas violates those laws.
We get it if you don’t want to give us your info because you think privacy laws don’t apply or can’t be enforced against specific foreign recipients.
Unfortunately, we can’t guarantee that we’ll be able to open your trading account or provide your requested service or product if you opt not to supply the needed information.
We do not gather personal information beyond what is strictly required to conduct our business operations. To fulfill your product and service requests and to adhere to AML/CTF laws and regulations, we gather and store personal information such as your name, residential and mailing addresses, phone number, email address, bank account details, and any other information that could be used to identify you. Date of birth, educational background, and employment status are examples of the demographic data we gather.
We look at your yearly income, trading history, and net worth to understand your financial situation.
(a) Any way we acquire your data must be legitimate and conducted transparently. If you do not want your personal information used or disclosed for a specific reason, we will ask for your permission before or when we collect it.
(b) Having provided consent, you can withdraw it anytime. Please email us if you wish to withdraw your consent. Please note we may not be able to offer you our services if you supply incomplete or erroneous information or if you withdraw your consent to use this information.
(c) We collect most of the information directly from you through your application forms, telephone calls, and from retaining records of information obtained during ongoing customer service. We may also receive information from other sources, including credit reference agencies, analytics providers, search information providers, and publicly available sources.
(d) When you use our websites or apps, or if you have cookies enabled on your browser, we may additionally collect information about you.
(e) To enhance our service or meet the broader requirements of our present and future clients, we may freely request additional information, such as through surveys, market research, or special offers.
(f) For the purpose of our relationship and the services we offer, we reserve the right to record any conversations between us. Whatever form these recordings take—electronic, telephone, in-person, etc.—we shall own them 100% and use them as proof of our conversations. A warning tone or other notice is unnecessary to record such telephone conversations.
(g) We will do all we can to ensure that the personal information we collect, use and disclose is accurate, up-to-date, complete, and relevant.
(a) If we receive personal information that we do not solicit, we will only retain it if we determine that it is reasonably necessary for one or more of our functions or activities and that you have consented to the information being collected or given the absence of your consent that it was impracticable or unreasonable for us to obtain it under the circumstances.
(b) If these conditions are unmet, we will discard or de-identify the information.
(c) Regardless of the circumstances, we shall get your approval to preserve unsolicited sensitive information.
OS Capital Investments Private Limited (Formerly OS Commodities Private Limited) is the leading trading company in Pakistan, renowned for its exceptional expertise and unwavering commitment to excellence. Operating exclusively through the Pakistan Mercantile Exchange (PMEX) and fully registered with the Securities and Exchange Commission of Pakistan (SECP), we provide a secure and regulated environment for commodity trading. Our extensive experience, coupled with cutting-edge technology and a client-centric approach, positions us at the forefront of the industry. Whether you are an individual investor or a corporate entity, OS Capital Investments Private Limited (Formerly OS Commodities Private Limited) offers comprehensive trading solutions tailored to meet your unique needs, ensuring transparency, reliability, and unparalleled support at every step of your trading journey.